Intern
- Supported staff members as an ICT Intern in their daily technical and administrative tasks, helping reduce workload burdens and allowing team members to focus on higher-priority assignments such as system upgrades and network maintenance.
- Gained valuable industry experience as an ICT Intern by applying theoretical knowledge in real work situations—particularly in network troubleshooting, database management, and user support at SOS Children’s Village.
- Sorted and organized digital files, spreadsheets, and IT-related reports, ensuring efficient data retrieval and contributing to smoother system documentation processes.
- Acquired hands-on experience with various software programs and IT tools, including Microsoft Office Suite, remote desktop applications, and printer management software, significantly increasing my technical proficiency and expanding my practical skill set.