MPHO RATJOPA
Pharmacist
Mafeteng
Summary
Dedicated Pharmacist offering 8 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Pharmacist
Lesotho Planned Parenthood Association
Maseru, Maseru
5 2023 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence
- Maintained appropriate drug records and completed reports as necessary
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs
- Educated patients about possible drug interactions and gave special administration instructions
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Maintained appropriate drug records and completed reports as necessary.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Interviewed, hired and trained staff, enabling business to serve more patients.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Counseled patients regarding proper intake of medications.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Contributed to revenue growth through effective cost containment measures such as generic substitution whenever appropriate.
- Evaluated drug therapy to drive appropriate medicine use.
- Advised patients on medication side effects and contraindications and explained proper administration.
Pharmacist
Paray Mission Hospital
Thaba-Tseka, Thaba-Tseka
02.2017 - 04.2023
- Started and successfully ran a Quality Improvement project to address the issue of drug wastage and cost reduction at Paray mission hospital in 2018
- In 2019, started another Quality improvement project addressing the issue of reducing errors in the pharmacy storage room, it is still running and it's a success! Chosen as head of Males' clinic from March 2021 to present
- Head of dispensary unit from May 2018 to January 2019
- Chosen to be HEAD OF PHARMACY DEPARTMENT from July 2018 to September 2018
- Head of pharmacy storeroom from September 2020 to February 2021
- Learned how to run storeroom efficiently and avoiding over-stocking or running out of medication and medical supplies before the next order comes in
- Attended Multi-drug and Extensive- drug resistance Tuberculosis treatment workshop held by Partner in Health
- Worked at Anti-retroviral treatment center where I served both TB and HAART patients
- Maintained appropriate drug records and completed reports as necessary
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Pharmacist
S&T Pharmacy
Maseru, Maseru
11.2016 - 01.2017
- Responsible for ordering stock from both local and international suppliers
- Ensured drugs are available, pre-packed and recorded accordingly
- Supervised Pharmacy assistant staff and other supporting staff members
- Served prescriptions and over the counter to clients and offered needed medical assistance and advice to clients
- Learned how to administer injectable medicines to patients
- Gained managerial skills of a retail pharmacy.
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained appropriate drug records and completed reports as necessary.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Optimized drug therapy for patients by closely monitoring lab results, vital signs, and clinical response to medications.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Pharmacist
Lehurutshe Good Health Pharmacy
Zeerrust
11.2015 - 10.2016
- Gained experience on how community Pharmacy operates
- Learned how medical aid cards are used when serving prescriptions
- Learned how to order from different drug suppliers using XProcure system
- Learned more about drugs used in South Africa
- Learned how to use ComPharm system to dispense medication
- Learned process of receiving, capturing and returning unwanted or damaged stock.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
Education
Advanced Post Graduate Diploma - Clinical Research & Regulatory Affairs
James Lind Institute
Switzerland 01.2024 - Current
Bachelor of Science - Pharmacy
National University of Lesotho
Roma, Lesotho 05.2024 - 06.2024
Skills
Skilled in overseeing the work of subordinates
Experience administering injectable medicines like flu shots
Time management
Record keeping
Good communication skills
Strong attention to details
Thorough understanding of prescription drug interactions
Working knowledge of compounding a variety of prescriptions
Ability to read and interpret prescriptions from physicians’ orders
Microsoft office
Task prioritization
Drug Inventory Management
Prescription Verification
Dispensing Medications
Verifying orders
Sales skills
Certification
Certificate in Multidrug-Resistant and Extensive Drug-Resistant TB
Accomplishments
- Best employee Pharmacy 2019
- Top achiever award 2019 by Thabure technologies
- Best committee 2019
- Best committee 2018
- Tripharm agencies best student in Pharmacy 2015
- Collaborated with team of 6 Pharmacy personnel in the development of Quality Improvement project to address the issue of drug wastage and cost reduction at Paray mission hospital in 2018.
Professionalcouncilregistration
Botswana Health Professions Council registered Pharmacist
Education Summary
- Advanced Post Graduate Diploma in Clinical Research & Regulatory Affairs, James Lind Institute, Switzerland, 01/01/25
- Bachelor of Pharmacy (Honors), National University of Lesotho, 06/01/15
Languages
Sesotho
Native language
English
Proficient
C2
Setswana
Upper intermediate
B2
Timeline
Bachelor of Science - Pharmacy
National University of Lesotho
05.2024 - 06.2024
Advanced Post Graduate Diploma - Clinical Research & Regulatory Affairs
James Lind Institute
01.2024 - Current
Pharmacist
Paray Mission Hospital
02.2017 - 04.2023
Pharmacist
S&T Pharmacy
11.2016 - 01.2017
Pharmacist
Lehurutshe Good Health Pharmacy
11.2015 - 10.2016
Pharmacist
Lesotho Planned Parenthood Association
5 2023 - Current
Certificate in Multidrug-Resistant and Extensive Drug-Resistant TB
Improving Healthcare Quality
Logistics for Health Commodities
Planning for Monitoring & Evaluation
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