Mpakanyane Geogina Mpho
Maseru
Summary
Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care.
Overview
2
2
years of professional experience
Work History
Dental Assistant and Receptionist
City Dentals (PTY) LTD Lesotho
12.2015 - 12.2016
- Managed reception area
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Dental Assistant Student Intern
Pelonomi Hospital
06.2015 - 07.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
Education
Higher Certificate in Dental Assisting
Central University of Technology
Bloemfontein2015
Skills
- Treatment room setup
- Excellent communication skills and interpersonal skills
- Professionalism and Etiquette
- Dental terminology knowledge
- Ability to work well and remain focused when under pressure
- Exceptional time management and multi-tasking skills
- Patient Scheduling
- Instrument Sterilization Techniques
Accomplishments
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
Career Information
- 06/2015 - 07/2015, Dental Assistant, Pelonomi Hospital, Prepared dental instruments for dental procedures, Assisted the Doctor during dental procedures, Washed instruments and sterilized them, Disinfected the chair after every patient
- 01/2016 - 12/2016, Dental Assistant and Receptionist, City Dentals (PTY) LTD Lesotho, Managed reception area, Assisted patients with filling in medical history forms, Confirmed medical aid funds with insurance companies, Submitted claim forms to insurance companies, Prepared dental instruments for dental procedures, Assisted the Doctor during dental procedures, Washed instruments and sterilized them
Secondary Education
Senior certificate (Matric), 2014
Full Names
Mpakanyane Geogina Mpho
Physical Address
Ha-Tsolo, Maseru, Thaba-tseka
Disability
None
Personal Information
- Citizenship: Lesotho
- Title: Miss
References
- City Dentals Dental Laboratory and Surgery (PTY)LTD, Doctor, Erick Masara, +266 59063527 / +266 62041980, erickmasara@gmail,com
- University of Free State, Programme Director and Senior Lecture, Dr Tania Coetzee, +27 51 401 2628, CoetzeeT@ufs.ac.za
Timeline
Dental Assistant and Receptionist
City Dentals (PTY) LTD Lesotho
12.2015 - 12.2016
Dental Assistant Student Intern
Pelonomi Hospital
06.2015 - 07.2015
Higher Certificate in Dental Assisting
Central University of Technology
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