MORENA MOLELEKOA
MASERU
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Bilingual Human Resources Administrator,nine years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
21
21
years of professional experience
Work History
Records Assistant
Elizabeth Glazer Pediatric Aids Foundation (EGPAF)
Mafeteng Government Hospital
12.2021 - 04.2023
- Updated records with new information.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Generated reports from database systems to track records.
- Maintained accuracy of records by verifying accuracy of data in records.
- Coordinated with various departments to support cross-functional needs.
- Transferred inactive records to storage to free up space and preserve history.
- Added and updated records with current materials.
- Compiled, sorted and filed high volume of documents.
Human Resources Officer
Ministry of Local Government and Chieftainship
Berea
08.2013 - 05.2019
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Collaborated with managers to identify and address employee relations issues.
- Developed and monitored employee recognition programs.
- Administered employee benefits programs and assisted with open enrollment.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
Human Resources Officer
Ministry of Agriculture and Food Security
Mokhotlong
01.2011 - 07.2013
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Coordinated employee placements and administrative details.
- Created and delivered HR training sessions to staff, managers and executives.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and monitored employee recognition programs.
Police Officer
Lesotho Mounted Police Services
Maseru
08.2009 - 12.2010
- Apprehended offenders and conducted interviews and interrogations.
- Conducted preliminary investigations at scenes of major crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Answered emergency calls for help from citizens and business owners.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Trained other officers in firearms and self-defense tactics.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
Data Clerk
Lesotho Tourism Development Corporation (LTDC)
Maputsoe Bridge
06.2008 - 12.2008
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Developed and maintained databases to store customer information.
- Verified accuracy of data entered into system to produce error-free reports.
- Collated and organized data entry documents into filing systems for easy access.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Created spreadsheets for more efficient recordkeeping.
- Compared transcribed data with source document to detect and correct errors.
Poling Officer
Independent Electoral Commission (IEC)
Hlotse Leribe
04.2002 - 06.2007
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Human Resources Management - Human Resources Management
01.2003
Skills
- Records Management Systems
- Financial Records and Processing
- Client Correspondence
- Project Records
- Dental Hygiene
- Greeting Visitors
- Records Administration
- Critical Thinking
- Paperwork and Documentation
- Phone Answering
- Document Scanning
- Hygiene Practices
- Project Deadlines
- Office Cleaning
- Public Interaction
- Computer Operations
- Office Support
- Government Regulations
- Patient Safety
- Office Meetings
- Performance improvement
- Scheduling
- Inbound phone call handling
- Mail handling
- Sorting and labeling
- Business administration
- Staff Management
- Office administration
- Booking travel
- Office management
- Administrative support
- Time management
- Expense reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Sesotho
Native language
English
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Records Assistant - Elizabeth Glazer Pediatric Aids Foundation (EGPAF)
12.2021 - 04.2023
Human Resources Officer - Ministry of Local Government and Chieftainship
08.2013 - 05.2019
Human Resources Officer - Ministry of Agriculture and Food Security
01.2011 - 07.2013
Police Officer - Lesotho Mounted Police Services
08.2009 - 12.2010
Data Clerk - Lesotho Tourism Development Corporation (LTDC)
06.2008 - 12.2008
Poling Officer - Independent Electoral Commission (IEC)
04.2002 - 06.2007
Vaal University of Technology - Human Resources Management, Human Resources Management
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