Matoro Maureen Tiisetso Khang
Maseru
Summary
Professional with strong standards and results-driven approach. Skilled in processing payments, and reconciling financial records. Effective collaborator, adaptable to changing needs, and reliable team member.
Known for ensuring accurate record-keeping and timely resolution of discrepancies. Valued for teamwork and adaptability in fast-paced environments, bringing strong analytical and organizational skills.
Experienced with creditor account management, including invoice processing. Utilizes effective communication and adherence to compliance standards. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CREDITORS CLERK
EFS CONSTRUCTION LESOTHO & EFS CONSTRUCTION LADYBRAND
04.2019 - Current
- Provided quality clerical support through data entry, document management, email correspondence.
- Maintained filing system and organized supplier and customer documents for easy retrieval of information.
- Process customers, suppliers & subcontractors invoices on sage one accounting system
- Provided information regarding outstanding balances.
- Collaborated with customers and suppliers to resolve disputes.
- Applied for credit accounts from the suppliers
- Monthly creditors reconciliation to expedite payment processing
- Compiling tax returns and attending queries
- Clearing invoices for exports and imports material
- Bank reconciliation & petty cash
- Book for collection of goods to be couriered
- Relieve the receptionist where needed
DOCUMENTS CLERK (TEMPORARY)
NEDBANK LESOTHO
01.2017 - 11.2017
- Received application documents from clients and maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Utilized strong multitasking skills to manage multiple priorities and relieving receptionist from time to time
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence
- Maintained filing system and organized customer documents for easy retrieval of information.
- Improved office efficiency by digitizing paper files and organizing digital records.
PROCESSING CLERK (TEMPORARY)
METROFILE COMPANY South Africa @ NEDBANK LESOTHO
09.2016 - 12.2016
- Improved office efficiency by digitizing paper files and organizing digital records
- Collaborated with team members to meet tight deadlines, ensuring timely completion of assigned tasks in a fast-paced environment.
- Facilitated timely document retrieval by maintaining an organized digital filing system that allowed easy access to archived records.
- Maintained high levels of data confidentiality with secure filing systems and adherence to strict privacy policies.
- Demonstrated attention to detail while accurately entering alphanumeric data from various source documents into computer systems.
- Maintained accuracy in high-volume processing environments by consistently double-checking the entered data against source documents.
CUSTOMS INSPECTOR (TEMPORARY)
LESOTHO REVENUE AUTHORITY
11.2015 - 03.2016
- Conducted detailed examinations of high-risk shipments, identifying potential threats or illegal items before entry into the country.
- Developed expertise in various types of commodities, enabling accurate assessment of applicable duties and taxes on imported goods.
- Demonstrated strong attention to detail while reviewing import documentation for accuracy, ensuring proper classification and valuation of imported goods.
- Provided excellent customer service, addressing concerns from importers/exporters while maintaining professional demeanor during inspections.
- Maintained accurate records, documenting inspection findings and actions taken to address violations.
- Compiled and submitted data and reporting to higher authorities to promote accuracy and authenticity.
- Issue release notes using ASYCUDA world systems
- Manage traffic flow
CASHIER
ELLERINES FURNITURE
05.2015 - 10.2015
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Responding to all enquiries directed to my office
- Contributes to team effort by accomplishing related results as needed
- Achieve daily call target
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built professional relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
COMPLIANCE AUDITOR (TEMPORARY)
LESOTHO REVENUE AUTHORITY
11.2013 - 03.2015
- Carry out audit and inspection
- Closely monitor compliance of medium taxpayers
- Examine accounting records to determine the tax compliance
- Observing the physical inventory count
- Educate and advice tax payers from time to time where needed
- Collect and analyze data to detect non-compliance with laws and regulations
- Conduct door to door visits for taxpayers to check their compliance
- Respect confidentiality of tax payers
- Provided expert guidance on compliance requirements, ensuring informed decision-making across the organization.
- Conducted regular follow-up audits to verify that previously identified issues were effectively resolved or mitigated.
FRONT DESK CLERK (TEMPORARY)
LESOTHO ELECTRICITY COMPANY
01.2013 - 04.2013
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Provided exceptional customer service for a positive client experience, resulting in repeat business.
- Register new and existing meters.
- Assist customers to fill in service applications.
- Assist credit control and other operators from time to time.
- Provide guidance and assistance to customers
- Prepare daily reports and submit to the Service Centre Supervisor
Education
ADVANCED DIPLOMA - PROJECT MANAGEMENT
INSTITUTE OF COMMERCIAL MANAGEMENT
11.2016
B BUSINESS (HONS) - INTERNATIONAL BUSINESS
LIMKOKWING UNIVERSITY OF CREATIVE TECHNOLOGY
10.2012
COSC -
INSTITUTE OF COMMERCIAL MANAGEMENT
11.2006
Skills
- Management skills
- Listening and Communication skills
- Filing and record keeping skills
- Attention to detail skills
- Computer skills
- Good command of Microsoft Office tools
- Online Conferencing Software
Personal Information
- ID Number: 068143293529
- Date of Birth: 05/29/89
- Nationality: Mosotho
Certification
Short course Certificate in Accounting from University of Cape Town - May 2024
Certificate of Participation on NextGen Leaders Program - August 2024
Languages
English
Proficient
C2
Sesotho
Proficient
C2
Drivinglicense
B, 2014
Additional information - Training
- Basic Tax Laws Principles
- Customer Care
- Ethics and Conduct
- ASYCUDA training
- Entrepreneurial Promotion Training at National Commission of UNESCO (STEP)
- Microsoft Office
- Word Processing
- Excel
- PowerPoint
- Outlook
References
- Mrs Matsooana Tsunyane, EFS Construction Lesotho, Human resource officer, +266 27001858
- Mr Jonathan Lebitsa, Nedbank Lesotho, Administration Supervisor, +266 57334522
- Mr Khutlang Lephosa, Lesotho Revenue Authority, Senior Auditor, +266 62112400, +266 62550066
Timeline
CREDITORS CLERK
EFS CONSTRUCTION LESOTHO & EFS CONSTRUCTION LADYBRAND
04.2019 - Current
DOCUMENTS CLERK (TEMPORARY)
NEDBANK LESOTHO
01.2017 - 11.2017
PROCESSING CLERK (TEMPORARY)
METROFILE COMPANY South Africa @ NEDBANK LESOTHO
09.2016 - 12.2016
CUSTOMS INSPECTOR (TEMPORARY)
LESOTHO REVENUE AUTHORITY
11.2015 - 03.2016
CASHIER
ELLERINES FURNITURE
05.2015 - 10.2015
COMPLIANCE AUDITOR (TEMPORARY)
LESOTHO REVENUE AUTHORITY
11.2013 - 03.2015
FRONT DESK CLERK (TEMPORARY)
LESOTHO ELECTRICITY COMPANY
01.2013 - 04.2013
Short course Certificate in Accounting from University of Cape Town - May 2024
Certificate of Participation on NextGen Leaders Program - August 2024
ADVANCED DIPLOMA - PROJECT MANAGEMENT
INSTITUTE OF COMMERCIAL MANAGEMENT
B BUSINESS (HONS) - INTERNATIONAL BUSINESS
LIMKOKWING UNIVERSITY OF CREATIVE TECHNOLOGY
COSC -
INSTITUTE OF COMMERCIAL MANAGEMENT
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