'Mathabiso Rapholo
Maseru
Summary
Personable Office Administrator with 5 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Administrator , TEMPS Manager
Workplace Solutions PTY(ltd)
11.2021 - Current
- Interacting with clients and candidates by phone, email, or in-person to provide information.
- Maintaining electronic and paper filing systems for easy retrieval of information.
- Managing petty cash
- Invoicing clients and call various suppliers for quotation on different office necessities
- Tracking office supplies and restocking low items to keep team members on-task and productive.
- Applying advanced administrative and organizational skills skills in overseeing day-to-day operational activities.
- Reconciling account files and requesting monthly funds for smooth running of the business
- Assisting in preparation and processing of payroll to facilitate prompt TEMPS payments.
- Assisting in the recruitment and selection processes through the use of applicant tracking system - Placement Partner
Office Administrator, Recruitment Consultant
Workplace Solutions PTY(ltd)
01.2017 - 09.2021
- Performed all frontdesk duties
- Operated and maintained applicant tracking and candidate management systems.
- Managed recruitment process to keep candidates informed about application status
- Built relationships with potential candidates, stay informed about available vacancies and gain insight into skills and qualifications in demand
- Conducted cold calls to identify different companies' needs
- Identified and sourced qualified candidates for open positions
- Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Utilized recruitment technology tools and platforms to streamline recruitment processes.
- Assessed and recommended top candidates to hiring managers to provide qualified employees to fill open positions.
- Maintained company Applicant Tracking System (ATS) to manage and track resumes and information about candidates.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Managed junior internal staff - Gardener, Office Assistant
Receptionist
TACC
01.2010 - 08.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions
- Maintained confidentiality of information regarding the church
- Provided clerical support to the office by copying, faxing, and filing documents.
- Assisted internal staff with clerical and administrative needs
- Managed petty cash and conducted monthly reconciliations
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Collected payments (tithe and offerings), processed transactions and updated relevant records.
- Scheduled office meetings
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and reported to the manager
Education
Bachelor of Arts - Bachelor of Education
NUL
Maseru, Lesotho10.2014
Skills
- Client Service Management
- Organizational Skills
- Office Supplies and Inventory
- Database Maintenance
- Microsoft Office
Certification
Professional Communication and Office Management - Short course - 2022
Additional Information
NB: I have also worked as a teacher at Adventville High School and Star-Classic English Medium High School for about a year.
Timeline
Office Administrator , TEMPS Manager
Workplace Solutions PTY(ltd)
11.2021 - Current
Office Administrator, Recruitment Consultant
Workplace Solutions PTY(ltd)
01.2017 - 09.2021
Receptionist
TACC
01.2010 - 08.2010
Bachelor of Arts - Bachelor of Education
NUL
Professional Communication and Office Management - Short course - 2022
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