Mandlankose Maseko Tshabalala
Leribe,Ha Shepeseli, Lesotho
Summary
Dynamic Personal Sales Assistant with a record at Eagles Tyre Centre, excelling in customer service and complaint resolution. Leveraged product knowledge to enhance customer satisfaction and collaborated effectively with the sales team to drive sales support initiatives. Skilled in data entry and maintaining accurate customer records, ensuring seamless operations.
Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Personal Sales Assistant
Eagles Tyre Centre
Butha-Buthe
01.2018 - 11.2018
- Assisted customers with product selection and answered inquiries about tyres
- Collaborated with the sales team to enhance customer service strategies.
- Handled customer complaints and resolved issues promptly and professionally.
- Maintained cleanliness and organization of the sales floor and displays.
- Provided administrative support by updating customer records and files accurately.
Education
NQF(National Qualification Framework) Level 6 Or N6 - Business Management
Sedibeng TVET College
01.2023 - 06.2025
Soofia International School
Butha-Buthe Skills
- Customer service
- Product knowledge
- Sales support
- Data entry
- Customer relationship management
- Complaint resolution
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Verifying order accuracy
Languages
English
First Language
English
Proficient (C2)
C2
Sesotho
Proficient (C2)
C2
Certification
- Certificate of Achievement N4 in Business management
- Certificate of Achievement N5 in Business management
- Certificate of Achievement N6 in Business management
Timeline
NQF(National Qualification Framework) Level 6 Or N6 - Business Management
Sedibeng TVET College
01.2023 - 06.2025
Personal Sales Assistant
Eagles Tyre Centre
01.2018 - 11.2018
Soofia International School