Open To Work
Mamoroesi Mophethe
Revenue Services Lesotho
Maseru
Work Preference
Desired Job Title
Change Management ConsultantSenior Customs Officer
Work Type
ConsultingFull Time
Important To Me
Career advancementWork-life balanceFlexible work hoursCompany CulturePersonal development programsHealthcare benefitsPaid sick leave
1
Certification
19
years of professional experience
Proficient Change Management Consultant skilled in assessing organizational needs and implementing strategies to drive change. Committed to enhancing collaboration and communication within teams, ensuring successful adaptation and engagement throughout transitions.
Work History
Change Management Consultant
12 Years 7 Months- Lead change initiatives to enhance organizational effectiveness and employee engagement.
- Conduct workshops to sensitize and educate both internal and external stakeholders on organizational initiatives
- Develop and implement training programs to support staff adaptation during transitions.
- Analyzed stakeholder feedback to refine change management strategies and improve outcomes.
- Collaborated with cross-functional teams to align project goals with organizational objectives.
- Facilitate focus group discussions on specific initiatives for identification of emerging issues that need attention and resolution
- Lead data collection (research, surveys, meetings, focus groups to gather information on organizational changes and communication
- Advise Management on on emerging issues that relate to organizational change and communication strategies
- Monitor and evaluate implementation of communication and change management strategies
- Partner with Human Capital Management departments to establish talent development programs designed specifically around supporting employees through periods of major organizational transition.
- Coached leaders on best practices for managing change effectively, fostering a culture of adaptability within the organization.
Senior Customs Officer
6 Years 10 Months- Collaborate with law enforcement agencies to investigate and resolve customs violations effectively
- Mentor Customs Officers, sharing expertise in inspection techniques, document verification, and risk assessment methodologies to enhance team performance.
- Supervise Customs Officers on enforcement of all Customs and Excise Act, the VAT Act and all other international trade-related regulations and Acts continuously
- Identify general skills needs amongst and advise Management on the course to follow and to provide on-the-job training for staff
- Enhance border security by conducting thorough inspections and investigations of suspicious cargo and individuals.
- Prevented the smuggling of illegal goods through diligent inspection of vehicles, luggage, and cargo containers.
- Responds to various operational queries daily by providing appropriate advice to clients
Education
Bachelor of Arts - Economics
Skills
Change training
Communication planning
Training design
Organizational analysis
Organizational restructuring
Impact assessment
Project management
Teamwork and collaboration
Adaptability and flexibility
Communication skills
Active listening
Conflict negotiation
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with Management, Business Process Engineers and Project Managers in development of Change Management and Communication Framework for transitioning both internal and external stakeholders.
Affiliations
- The Institute of People Management
- Prosci Institute
- And Change
Certification
- Certified Change Management Practitioner - Prosci Institute
- Train The Trainer- Mastering Supervisory Skills-Strategic Management Institute For Africa
Timeline
Change Management Consultant
Revenue Services Lesotho
01.2014 - CurrentRead More
Senior Customs Officer
Revenue Services Lesotho
01.2008 - 11.2014Read More
National University of Lesotho
Bachelor of Arts from Economics
Read More
I love walking
I love walking whenever possible, particularly joining prestigious annual Moshoeshoe walk.