MAFUMANE MARY MOTSIELOA
Maseru
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
13
13
years of professional experience
Work History
Store Manager
Foschini Group, Exact Pioneer Mall
11.2017 - Current
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Supervises creation of exciting merchandise displays to catch attention of store customers.
- Trackes trends and suggested enhancements to both challenge and refine company's product offerings.
- Handles problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Ensures compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managing inventory control, cash control, and store opening and closing procedures.
- Recruit's, hires, and train's initial personnel, working to establish key internal functions and outline scope of positions for the organization.
- Rotated merchandise and displays to feature new products and promotions.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store Manager
Foschini Group, Sportscene Pioneer Mall
11.2016 - 02.2017
Sales Associate
Foschini Group, Sportscene Pioneer Mall
10.2014 - 03.2016
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Classroom Teacher
Ramaqhanyane High School
08.2013 - 11.2013
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
Classroom Teacher
New Millennium High School
01.2011 - 03.2011
Education
Bachelor's Degree in Education - English Language And Geography
National University of Lesotho
Roma, Lesotho09.2011
Skills
- Cost Control
- Training Management
- Retail Sales Techniques
- Store Opening and Closing
- Staff Supervision
- Relationship building and management
- Administrative Management
- Employee Relations
- Store Merchandising
- Talent Recruitment
- Performance Evaluations
Accomplishments
Won an award with Finite Magazine for the Best Female in Management and Supervision in 2022.
Timeline
Store Manager
Foschini Group, Exact Pioneer Mall
11.2017 - Current
Store Manager
Foschini Group, Sportscene Pioneer Mall
11.2016 - 02.2017
Sales Associate
Foschini Group, Sportscene Pioneer Mall
10.2014 - 03.2016
Classroom Teacher
Ramaqhanyane High School
08.2013 - 11.2013
Classroom Teacher
New Millennium High School
01.2011 - 03.2011
Bachelor's Degree in Education - English Language And Geography
National University of Lesotho
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