Micro soft office
Litsoanelo Motjoli
Accounting
Maseru,A
Summary
- High-energy on top management professional offering proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
- Controlled inventory by creating Excel spreadsheets for food and beverage, resulting in good percentage decrease in waste.
- Motivated Assistant General Manager knowledgeable about business operations and business needs. Excellent team leader and problem solver with a resourceful and flexible approach. Offering 5 years' experience in admin,operation finance department
- Talented Assistant General Manager adept at streamlining operations and increasing performance to maximize business success.
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Assistant General Manager
MOJ Procurement PTY ltd
Maseru, Lesotho
02.2014 - 05.2021
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Engaged team members and improved performance by delivering daily updates and conducting monthly meetings to obtain feedback and convey new policies.
- Completed inventory purchases and oversaw restocking.
- Oversaw computer database and physical filing systems.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Performed pricing and estimates based on customer needs and requirements.
- Resolved problems promptly and effectively to elevate customer approval.
- Motivated, trained and disciplined employees to maximize performance.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Handled cash accurately and prepared deposits.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed daily team schedule with eye for coverage needs and individual strengths.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Supervised operations team to support operational excellence and excellent customer service.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Developed and maintain operational guidelines for staff.
- Coordinated with General Manager in different operational issues and promotional activities.
- Generated operational reports for management on monthly schedule.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with Assistant operation manager and customers to build connections and nurture relationships.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained new employees on proper protocols and customer service standards.
- Worked directly with management, General Manager, Director and Finance Management department to brainstorm, discuss strategy for business development.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interviewed and hired strong candidates for team.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Marketing Intern
Comfort Telephone taxis
Maseru, lesotho
09.2013 - 01.2014
- Provided administrative support to senior staff including creating proposals and organizing documentation.
- Managed branding campaigns and event marketing initiatives in print, and social media.
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Coached management team on effective communication tactics with staff and customers regarding organization changes.
- Processed invoices and expenses to facilitate on-time payment.
- Executed record filing system to improve document organization and management.
- Verified accuracy of business records by consistently updating customer information.
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed wide-ranging administrative, financial and service-related functions.
National Organizer
Lesotho Young Christian Students
Maseru, Lesotho
01.2013 - 12.2013
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Engaged with larger movement to build transformational and deeply collaborative partnerships.
- Generated reports to evaluate program success and make modifications.
- Operated outreach office to recruit and lead team to fundraise for important issues.
- Generated reports of findings to help national team with making key decisions.
- Collected, arranged and input information into database system.
- Created program by which involved youth could be promoted to leadership positions.
- Administered program budget and completed required documentation.
- Educated potential participants on available services and processes to engage in program.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Oversaw special retreats and team-building events.
- Recruited core group to develop and manage programs.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Science - Accounting
Botho University
Maseru Lesotho 03.2021 - Current
No Degree - Diploma in Marketing Management
Lerotholi Polytechnic
Maseru Lesotho 08.2010 - 08.2012
No Degree - COSC
Hlotse High School
Leribe Lesotho 01.2009 - 05.2009
No Degree - JC
Dahon High School
Mapoteng 01.2004 - 11.2008
Skills
Team leadership expertise
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Bachelor of Science - Accounting
Botho University
03.2021 - Current
Assistant General Manager
MOJ Procurement PTY ltd
02.2014 - 05.2021
Marketing Intern
Comfort Telephone taxis
09.2013 - 01.2014
National Organizer
Lesotho Young Christian Students
01.2013 - 12.2013
No Degree - Diploma in Marketing Management
Lerotholi Polytechnic
08.2010 - 08.2012
No Degree - COSC
Hlotse High School
01.2009 - 05.2009
No Degree - JC
Dahon High School
01.2004 - 11.2008
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