Keabetsoe Mabaleha
Masowe III, Pela Lesotho Nursing Council, Maseru
Summary
Dynamic and dedicated professional with a strong background in customer service, honed at Thabo John Mabaleha and my experience as an IB student. Recognised for my exceptional reliability and conflict resolution skills, I excel at creating positive customer experiences while efficiently processing transactions. Committed to maintaining high standards of professionalism and courtesy in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
Thabo John Mabaleha
06.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing information on products and services.
- Maintained a clean and organized checkout area to enhance customer experience.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Supported inventory management by restocking shelves and reporting low stock items.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
Server
Yearbook Club
04.2022 - 04.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy times for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Machabeng College International School Of Lesotho
Tona Kholo Rd, Maseru, Maseru District 100 05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Payment processing
Languages
English
Native or Bilingual
Sesotho
Full Professional
Mandarin
Professional Working
Timeline
Cashier
Thabo John Mabaleha
06.2025 - Current
Server
Yearbook Club
04.2022 - 04.2025
High School Diploma -
Machabeng College International School Of Lesotho
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