Dynamic and dedicated volunteer with experience at Victory Youth Group, excelling in community outreach and event planning. Proven leadership and problem-solving skills fostered engaging programs and strengthened community bonds. Recognized for maintaining organized records and enhancing participation through effective communication and relationship building. Committed to driving positive social change and community engagement.
Overview
9
9
years of professional experience
Work History
Volunteer
Victory Youth Group (VYG)
South Africa, Lesotho, Zimbabwe
03.2019 - Current
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Mentored new volunteers, fostering supportive and inclusive team environment.
Fostered sense of community, organizing neighbourhood gatherings.
Strengthened community bonds, participating in interfaith dialogues and events.
Enhanced community engagement by organizing and leading local clean-up events.
Coordinated and managed volunteer activities for community service projects.
Approached issues proactively to best meet current and future community needs.
Educated young people about strategies for driving discussions and promoting social changes.
Kept case files updated, accurate and aligned with requirements.
Tracked service activities and outcomes against outlined plans and goals, for events and weekly projects.
Maintained internal database of service workers, participants, activities and other relevant details.
Managed over 3 to four major events per annum.
Lecturer Class Representative
Amanda Cox- INRS and REPR
Remote
02.2024 - 10.2024
Responded to classmate needs and questions promptly from private and group messages.
Assisted lecturer in preparing instructional materials, ensuring alignment with curriculum objectives.
Distributed learning materials such as lecture collaborate links YouTube recordings, module guidelines.
Managed queries from students to report to lecturer.
Graphic Designer
Lehae Real Estate
Maseru, Lesotho
02.2025 - 03.2025
Developed creative design for company profile.
Created digital image files for use in digital and traditional printing methods.
Researched industry trends to stay current on best practices in graphic design.
Improved client satisfaction by creating 2 visually appealing and impactful graphic designs for their marketing materials.
Peer Tutor
Remote
03.2021 - 10.2024
Helped fellow students prepare for quizzes and examinations.
Assisted other students with homework and provided supplementary guidelines.
Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
Promoted development of good study habits and learning skills.
Video Editor
Leseli Financial Literacy Institute
Maseru, Lesotho
12.2024 - 02.2025
Delivered edits on time for reviews and final delivery.
Organized and worked with raw footage from multiple cameras and sources.
Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
Salesperson (Part Time)
Blanket Palour
Maseru, Lesotho
11.2023 - 11.2023
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with merchandise.
Babysitter
Cousins, Parents Co-workers
Lesotho, Zimbabwe
01.2016 - 10.2023
Maintained clean and organized environment to ensure the well-being of children under care.
Communicated positively with children and guardians.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Created fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Education
Bachelor of Commerce - Financial Management
IIE Varsity College
Sandton City
05-2025
A Level -
Heritage School Zimbabwe
Harare
11-2020
Skills
Positive attitude
Teamwork and collaboration
Organized and efficient
Problem-solving
Attention to detail
Leadership qualities
Adaptability and dependability
Computer skills
Relationship building
Public speaking
Decision-making
Event planning
Professional appearance
Social media management
Community outreach
Telephone etiquette
Photography and videography
Deadline adherence
Conflict resolution
Fundraising
Cultural awareness
Data entry
Client relations strength
Disability awareness
Administrative tasks
Recordkeeping and confidentiality
Documentation and reporting
Budgeting and finance
Multitasking and organization
Analytical thinking
Accomplishments
Collaborated with team of Ministry of Education, Ministry of Health, Ministry of Gender, Youth and Social development in the establishment of Universities Project, which falls under the work of the VYG.