Daniel Mohau
Maseru,Lesotho
Summary
An adept and accomplished leader with over 12 years in Business Operations, I am widely recognized for my expertise in driving business operations and formulating effective strategies to establish robust support systems. With a visionary and innovative mindset, I am dedicated to enhancing organizational performance through initiatives such as pioneering training programs, spearheading new business ventures, and fostering strategic partnerships. My reputation is built on an unwavering commitment to upholding high-quality standards and driving improvements that positively impact the bottom line. Through comprehensive operational assessments, I identify critical areas of revenue loss and strategic expansion potential. My history demonstrates a proven ability to optimize existing operations, ensuring both efficiency and excellence.
Overview
15
15
years of professional experience
Work History
Operations Processing Manager
First National Bank Lesotho
Maseru
09.2024 - Current
- Responsible for overseeing and managing daily banking operations to ensure efficiency, compliance, and customer satisfaction, while also developing and implementing strategies to enhance operational processes and optimize resource utilization.
Senior Operations Manager
Nedbank Lesotho Limited
Maseru
06.2017 - 01.2018
- Budget and Resource Management: Managing the budget for the operations department, including resource allocation and cost control.
- Operational Excellence: Driving operational excellence by monitoring key performance metrics, analyzing trends, and implementing strategies to achieve operational goals.
- Customer Service: Ensuring high-quality customer service by addressing customer inquiries, resolving issues, and implementing strategies to enhance the customer experience.
- Data Analysis and Reporting: Analyzing operational data to identify trends, patterns, and areas for improvement, and generating regular reports for senior management.
- Stakeholder Engagement: Collaborating with other departments, senior management, and external partners to align operations with broader organizational goals and strategies.
- Change Management: Managing and leading the operations team through periods of organizational change, such as process reengineering or system implementations.
Administration/Operations Manager
Nedbank Lesotho Limited
Maseru
06.2016 - 05.2017
- Account Reconciliation: Responsible for reconciling various types of accounts, such as bank accounts, general ledger accounts, and nostro accounts, to ensure that transactions are accurately recorded, and discrepancies are promptly addressed.
- Discrepancy Resolution: Investigating and resolving discrepancies or variances identified during the reconciliation process, which may involve collaborating with internal departments, customers, or external parties to rectify issues.
- Risk Management: Ensuring compliance with regulatory requirements and internal control policies to mitigate operational and financial risks associated with reconciliations.
- Audits and Compliance: Assisting with internal and external audits by providing necessary documentation, explanations, and evidence of the reconciliation process and results.
- Customer Service: Ensuring timely and accurate responses to customer inquiries related to reconciliation matters, working to resolve any customer concerns or disputes.
- Continuous Monitoring: Implementing ongoing monitoring processes to identify potential reconciliation issues early and take proactive steps to address them.
Senior Accountant_Grants/ Grants Coordinator
World Vision Lesotho
Mohale's Hoek, Quthing
06.2016 - 05.2017
- Grant Financial Management: Oversee the financial management of grants and projects, ensuring compliance with donor regulations, accounting principles, and organizational policies.
- Budgeting and Forecasting: Develop, monitor, and revise grant budgets in collaboration with project teams, ensuring accurate and realistic financial plans are in place.
- Financial Reporting: Prepare timely and accurate financial reports for donors, management, and other stakeholders, reflecting the financial status and progress of grants and projects.
- Grant Compliance: Ensure that grant expenditures align with approved budgets and comply with donor requirements.
Cluster Programs Accountant
World Vision Lesotho
06.2012 - 05.2016
- Financial Reporting: Prepare accurate and timely financial reports, statements, and schedules for internal management and external stakeholders, ensuring compliance with accounting standards and organizational policies.
- General Ledger Management: Maintain the general ledger, including recording journal entries, reconciling accounts, and ensuring proper classification of transactions.
- Month-end and Year-end Closing: Assist in month-end and year-end closing processes, ensuring all financial activities are properly recorded and reconciled.
- Budgeting and Forecasting: Collaborate with finance teams to assist in budget preparation, variance analysis, and financial forecasting.
- Account Reconciliation: Reconcile complex accounts and resolve discrepancies to ensure accurate financial records.
Project Accountant
World Vision Lesotho
01.2011 - 01.2012
- Financial Analysis: Analyze financial data, identify trends, provide insights, and contribute to decision-making processes.
- Audit Support: Assist with internal and external audits by preparing required documentation, schedules, and explanations.
- Compliance: Ensure compliance with accounting standards, regulatory requirements, and World Vision's financial policies.
- Financial Systems: Utilize financial software and tools to process transactions, generate reports, and maintain accurate financial records.
- Grant Accounting: Manage financial aspects of grants and projects, including tracking expenses, ensuring compliance with donor regulations, and preparing financial reports for donors.
- Fixed Assets Management: Maintain records of fixed assets, calculate depreciation, and ensure accurate asset tracking.
- Cash Flow Management: Monitor cash flows, prepare cash forecasts, and ensure funds are available for organizational needs.
Education
Doctor of Management - Strategic Management
IIBMS Business School
05.2022
Master of Business Administration - Business Administration
Regenesys Business School
02.2015
Bachelor of Commerce - Accounting & Finance
National University of Lesotho
06.2011
Skills
- Data modeling and evaluation
- Financial Analysis
- Budgeting and Forecasting
- Stakeholder Engagement
- Policy and Procedure Development
- Fixed Assets Management
- Data Integration
- Cash Flow Management
- Strategy Development
- Problem-Solving & Root cause Analysis
- Performance Management
Accomplishments
- 100% Compliant to CMA EFT Established Recons Unit Business Generation, Helped Nedbank to comply 100% with CMA EFT low-value interim solution.
- Transforming struggling departments into revenue generation operations, Started fully functional reconciliations unit in Nedbank Lesotho.
Languages
Sesotho
English
Timeline
Operations Processing Manager
First National Bank Lesotho
09.2024 - Current
Senior Operations Manager
Nedbank Lesotho Limited
06.2017 - 01.2018
Administration/Operations Manager
Nedbank Lesotho Limited
06.2016 - 05.2017
Senior Accountant_Grants/ Grants Coordinator
World Vision Lesotho
06.2016 - 05.2017
Cluster Programs Accountant
World Vision Lesotho
06.2012 - 05.2016
Project Accountant
World Vision Lesotho
01.2011 - 01.2012
Doctor of Management - Strategic Management
IIBMS Business School
Master of Business Administration - Business Administration
Regenesys Business School
Bachelor of Commerce - Accounting & Finance
National University of Lesotho