Busisiwe 'Maletlotlo Mosotho

Role Overview: Student-focused tutor with a track record of supporting academic success for 60+ first-year students. Proven ability to design tailored, engaging lesson plans and facilitate collaborative group discussions, delivering targeted 1 to 1 consultations and actionable feedback for student engagement and comprehension. Skilled in tracking academic progress and fostering a supportive and high achieving learning environment.

• Tutored 60 first-year students, developing tailored lesson plans that increased student understanding and engagement.
• Facilitated group discussions that strengthened collaborative learning among students.
• Assessed and evaluated student performance to provide constructive feedback.
• Delivered academic support through one-on-one consultations and tailored resources. and conducted student consultations.

Role Overview: Played a pioneering role in the strategic establishment, growth and quality assurance of the Tourism and Hospitality Faculty. Designed industry-aligned curricula, managed key stakeholder and industry partnerships, and led capacity-building initiatives. Effectively bridged the gap between academic excellence and practical industry integration by spearheading experimental learning initiatives, managing cross-functional teams and maintaining rigorous compliance with national accreditation standards (CHE).

• Created detailed module outlines and introductions for courses in tourism and hospitality.
• Achieved a 90% pass rate across all modules taught, reflecting effective instructional methods and student engagement.
• Facilitated interactive workshops to enhance student learning outcomes.
• Facilitated interactive workshops that improved student learning outcomes and engagement.
• Participated in the recruitment of 8 lecturers and 2 student assistants in the Faculty.
• Mentored and advised students on career pathways, and trained of junior faculty staff in instructional strategies and course design.
• Coordinated with industry professionals to offer guest lectures, organize trips, exhibitions and internships, guided students on LEAP incubator projects and industry and stakeholder collaborations.
• Participated in the recruitment of 8 lecturers and 2 student assistants in the Faculty.
• Pioneered the establishment of the newFaculty of Creative Tourism and Hospitality in 2012 and training kitchen in 2014.

• Role Overview: Results driven financial aid and partnership administrator with proven record of managing bursary portfolios for Basotho students studying in South Africa. highly skilled in end-to-end contract management, compliance driven budget allocation and fund disbursement. Ability to cultivate cross-sector partnerships with public and private organizations to align educational training programs with national workforce demands.
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• Experienced in financial aid administration, loan bursary assessment and disbursement of 500+ students to institutions of higher learning in South Africa.
• Engaged stakeholders in contract awarding, renewals, and ensured timely disbursement of tuition, accommodation, living allowance, and book allowances.
• Allocated budget for RSA desk operations to ensure compliance with financial regulations. to management and recording of all financial transactions and sponsorships for compliance purposes.
• Developed partnerships with government departments and private organizations to align training programs with workforce demands.

Role Overview: Organized registry, detail-oriented records and records administrator with proven experience in data entry, database maintenance and file system management. Skilled in handling high-volume student records and documenting receipts with a high degree of accuracy to support reporting compliance. Expert in organizing mail distribution and optimizing physical filling workflows to drive overall administrative efficiency.

• Managed registry data entry and maintenance, ensuring accurate record-keeping and compliance with reporting standards.
• Classified and organized mail effectively, circulation, dispatch and management of file systems.
• Skilled in developing and documenting receipt of student files.
• Filled and maintained student records accurately student records for efficient administrative operations.

• Advanced course work with top marks (A and B+ grades) in highly technical, creative, and strategic communication subjects.

• Researched Article paper in 2014 on, " The Impacts of Johannesburg Inner City Regeneration on Urban Tourism Development".
• First year's Tutor for Tourism and Hospitality management students.

• A distinction (82%) Tourism Practicals administered by THETA/CATHSSETA.
• Majors: 1st (Tourism Development) 2nd (Historical Studies)
• Additional major: 3rd (Communications) initiated.

• Outstanding performance: Business Methods, graded 95% (A+)

Basic Business Principles, graded 95% (A+)

• Completed the following modules: Global Issues of Tourism Trade (HTM 55047), Research in Educational Services (RMS 65511) and Tourism Development and Recreational Travel (HTM 56000).